I order my product on November 11th. It has still not arrived.
They say that it is shipped but to no avail. I followed up with them on several occasions asking where my shipment was. They responded but failed to do the right thing or provide any real customer service. I need it for an event this Friday December 8th.
I was not concerned about regular shipping because I ordered the item a month in advance. I advised them when I needed it and if I didn't have it by the date to cancel the order and refund my credit card. They told me that all Christmas sales are final and no refunds.
I think this is a really bad disreputable company that should spend less time and money marketing and taking people's money on overpriced novelty items and more time trying to actually deliver the products successfully. I wish I would have checked some of these sites before because I can see that others are having the same disappointing experience.
Review about: Getonfleek Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Full refund.
I liked: What they were offering.
I didn't like: What was never delivered and poor customer service.